Introduction
At S Four Solutions Financial Services, we strive to provide the highest level of service and support to our clients. However, we understand that circumstances may arise where a refund is necessary. This Refund Policy outlines the conditions under which refunds will be considered and processed. By using our services, you agree to the terms outlined in this policy.
1. Eligibility for Refunds
1.1 Consultation and Mentoring Services: Refunds for consultation and mentoring services will only be considered if the service was not delivered as agreed. Requests for refunds must be made within 7 days of the scheduled service date.
1.2 Training Programs: Refunds for training programs, including workshops and courses, will be considered if the request is made at least 14 days before the start date of the program. No refunds will be granted for requests made less than 14 days before the program start date.
1.3 Financial Advice and Planning: Refunds for financial advice and planning services will only be considered if the service has not yet been initiated. Once the service has commenced, no refunds will be issued.
1.4 Membership Fees: Membership fees are non-refundable. If you choose to cancel your membership, you will retain access to the services for the remainder of the paid period, but no partial refunds will be provided.
2. Refund Process
2.1 Request Submission: To request a refund, please contact our support team at refunds@sfsfinancials.online with your name, contact information, the service for which you are requesting a refund, and a detailed explanation of the reason for the refund request.
2.2 Review and Approval: Upon receiving your refund request, our team will review the details and determine eligibility based on the criteria outlined in this policy. We may request additional information or documentation to support your request.
2.3 Refund Issuance: If your refund request is approved, the refund will be processed using the original payment method within 14 business days. You will receive a confirmation email once the refund has been issued.
3. Non-Refundable Services
3.1 Customized Services: Any customized or personalized services provided by S Four Solutions Financial Services are non-refundable once the service has been initiated.
3.2 Digital Products: All sales of digital products, such as e-books, downloadable content, and online courses, are final and non-refundable.
4. Changes to the Refund Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated revision date. Your continued use of our services after the posting of changes constitutes your acceptance of such changes.
5. Contact Us
If you have any questions or concerns about this Refund Policy, please contact us at:
S Four Solutions Financial Services
Email: refunds@sfsfinancials.online
Phone: [Your Contact Number]
Address: [Your Office Address]
By using our services, you acknowledge that you have read and understood this Refund Policy and agree to be bound by its terms. Thank you for choosing S Four Solutions Financial Services. We appreciate your trust and support.